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Shipping & Delivery

Do you ship worldwide & how much does shipping cost?

Yes we ship worldwide. We offer free worldwide shipping with tracking. There is NO shipping cost & NO sales tax. Yay!

What are your shipping and processing times?

Standard Shipping Times

Our shipping will typically take around 10-35 days. At HydroSkin, we want to be completely transparent. In order to provide free international shipping, we ship directly from our overseas warehouse to costumers, skipping the middle man so you don't have to pay extra. We can not make any guarantees on shipping time due to the pandemic and logistics.


Processing Times

Orders typically take 1-3 days to process after placing the order before being shipped out.

Priority Processing 

If you choose Priority Processing during checkout, we will expedite your order to the front of fulfillment processes, and you should receive a tracking number within 3 days of your order.

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number. Please check your promotions and spam emails for this confirmation as they can sometimes end up there!

Click Here to Track Your Order

If you haven't received one or if the tracking number doesn't work, do not worry. Contact our support team and we will get it fixed! We will typically respond in around 24 hours as we genuinely care about each and every costumer.

COVID NOTICE: 

Please be understanding that our shipping times may be longer than what is listed, and some regions might be restricted for us to ship to due to current shipping logistics. We will do everything in our control to get any issue resolved.
If you need anything please send us an email at support@thehydroskin.com and we'll help you out!